Preface
The Reluctant Programmer v
Preface to the Second Edition ix
Chapter 1 : Systems Architecture – 1
Multi-tier Applications 4
Chapter 2 : Data Modelling – 19
Entities and Attributes 21
Relationships between Entities 26
Referential Integrity 30
Normalisation 32
Chapter 3 : The Physical Data Model – 42
Table and Columns 43
Indexes 45
Database Object Hierarchy 49
Chapter 4 : Introduction to SQL – 56
Data Manipulation Language 57
Basic Select Statement 60
Functions 68
Join Multiple Tables 72
Null Values 75
Insert, Update and Delete 76
Chapter 5 : Developing Applications – 81
Computer Program 83
Programming Concepts 88
Integrated Development Environment 93
Chapter 6 : The Development Process – 100
The SDLC Process 101
The Iterative Process 106
The Unified Process 111
Chapter 7 : Quality Standards and Contracts – 119
What is Customer Satisfaction? 120
Quality Systems 126
Contracts 128
Chapter 8 : Packaged Applications – 137
ERP – Enterprise Resource Planning 140
ERP Implementation 144
Change Management 151
Non ERP Packaged Software 153
SaaS : Software as a Service 155
Chapter 9 : Data Warehousing – 159
Dimensional Data Model 163
Historical Data 163
Chapter 10 : Web Based Applications – 166
Domain Names 168
Web Hosting Services 173
Web Application Installer 175
Chapter 11 : The Mobile Internet – 178
Platforms 179
Applications (“Apps”) 182
Network 184
Chapter 12 : Web 2.0 and Social Media – 187
Deconstructing the Corporation 191
Social Networking 195
“The web is Us/ing Us” 196
The womb of futurity 198
Appendix : Tutorials – 199
# 1 Build a Blog 199
# 2 Practise SQL with Zoho DB 199
# 3 Build a Cloud Application with Zoho Creator 199
# 4 Implement a Packaged Application on the Web 199

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